Quick Setup Guide

Get your first alert configuration running in under 5 minutes.

Step 1: Create Your First Alert

1. Navigate to Alert Configurations

   • Go to your project dashboard
   • Click "Alert Configurations" in the sidebar
   • Click "Create Alert"

2. Basic Information

   Name: My First Alert
   Description: Monitor for high feedback volume
   Status: ✅ Enabled

3. Set Threshold

   Threshold Value: 5
   Time Window: 24 hours
   Cooldown Period: 1 hour

4. Choose Notification

   Channels: ✅ Email
   Recipients: (leave empty to use your email)

5. Click "Create Alert"

Step 2: Test Your Alert

Your alert will now monitor for 5+ feedback items in any 24-hour period. To test:

1. Check that feedback is being collected in your project
2. Wait for the threshold to be met naturally, or
3. Create test feedback if needed

Step 3: Verify Notifications

When the alert triggers:

• You'll receive an email notification
• The alert will show "Recently Triggered" status
• A cooldown period will prevent spam

Next Steps

Once your basic alert is working:

• Add Filters: Filter by feedback type or category
• Try Slack: Set up Slack notifications (paid plans)
• Create More Alerts: Monitor different patterns
• Adjust Thresholds: Fine-tune based on your feedback volume

Common First-Time Issues

"No alerts triggering"

• Check if you have enough feedback in your project
• Lower the threshold temporarily for testing
• Verify the alert is enabled

"Too many alerts"

• Increase the threshold value
• Add a longer cooldown period
• Use more specific filters

"Missing email notifications"

• Check your spam folder
• Verify your email address in account settings
• Ensure the alert configuration is saved correctly

Quick Reference

Setting	Recommended Value	Purpose
Threshold	5-10	Balance between sensitivity and noise
Time Window	24 hours	Good for daily monitoring
Cooldown	1-2 hours	Prevent alert spam
Channels	Email	Start simple, expand later

Need help? Check the full alert configuration guide or contact support.